FAQs
About our best-in-class truck racks
Will TuckRack fit my truck?
TuckRack is designed for most full-size pickup trucks. Installing TuckRack requires drilling. As such, it is your responsibility to ensure you have the legal rights to do so.
For TuckRack's standard under-rail set up you will need to have a minimum measurement of 20" from the bottom of the truck bed to the top of your rails and a maximum measurement of 21.5" from the top of your rails to the top of your cab. You will need access to your truck bed stake pockets or be able to reach behind where the brackets are being placed to install the threaded plates.
Heavy-duty F-350 and F-250 do not meet these measurements and will need to order TuckRack Heavy-Duty, which includes top mount rail brackets for proper storage and usage. For over-rail set up you will need to bolt down into the rail of your truck bed.
Will TuckRack work with my tonneau cover?
TuckRack will work with your tonneau cover as long as it folds or rolls close to the cab of the truck, needs to roll or fold past the stake pockets for the arm bars to lift past. If top mount brackets are used you are limited to only a top mounted tonneau cover
How do I install TuckRack, how long does it take?
Instructions are included with purchase as well as here. Professional installation is recommended. Installation requires drilling holes into each corner of the truck bed and takes approximately 1-2 hours.
How do I set up and take down TuckRack when I want to use it or lose it? How long does it take?
Once installed, TuckRack can be set up or take-down in under one minute by use of magnetic pins on the hinges and top bars. No tools are needed for set-up or take-down.
Where can I buy a TuckRack?
TuckRack is currently sold on www.Tuckrack.com.
What is your return policy?
Uninstalled TuckRack returns are accepted within 14 days of purchase with return authorization from TuckRack. Return authorization can be obtained by emailing support@tuckrack.com the following information:
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Name
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Order Number
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Name of Product
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Reason for Return
Return shipping costs are the customers' responsibility.
What is TuckRack's shipping policy?
Merchandise will be shipped 24-48 hours after purchase. Shipping costs will be calculated at checkout. Free shipping is not offered at this time, though local pickup can be available for customers in certain areas. To determine eligibility, please email support@tuckrack.com with your location and order information.
Where is TuckRack made?
TuckRack is American owned, designed and manufactured in America.
More questions? Contact us at support@tuckrack.com.